Brookstone Pure-Ion air purifier troubleshooting

In a typical household, there are bound to be pollutants and allergens in the air that may result in health complications.

With that in mind, most people invest in quality air purifier models such as the Brookstone Pure-Ion.

Despite the product being of top-notch quality, its consumers have reported specific issues that arise from time to time.

Some of the said issues require a professional, but most of the time, you can fix them yourself by following the solutions outlined below.

How to troubleshoot your Brookstone Pure-ion purifier

To troubleshoot your Brookstone Pure-Ion air purifier, we have to isolate the problems. Here’s a breakdown of the most common issues you may encounter and how to fix them.

1. Purifier won’t turn on

Brookstone air purifiers are designed to serve you for a long time, especially with constant routine maintenance procedures.

However, if you notice your purifier won’t turn on yet and have followed the required procedures, the problem lies with your power outlet. To check, transfer the air purifier to a separate socket.

Electrical socket
Connecting a cord to a power socket.

The power chord may be spoilt if other devices work well when connected to the same power outlet. Getting a professional to replace the chord is best unless you have technical electrical expertise.

Also, your air cleaner will fail to turn on if the filter cover is not well fastened to its compartment. Ensure everything is tightly fitted, then try to turn on the purifier. If none of the above solutions works for you, schedule an appointment with a professional.

It’s imperative to note that each Brookstone purifier has a warranty that guarantees free repairs for a certain amount of time.

2. Purifier controls are unresponsive

All Brookstone purifier control systems are activated by either push or touch gestures. To have a seamless user experience, the controls need to be adjustable, hence why not being responsive is quite inconvenient.

The number one reason for the said problem has to be ill-fitted filters or covers. So first, confirm whether the filter and the purifiers’ cover are all tightly fitted.

Brookstone Pure Ion controls
Brookstone Pure-Ion controls

If so, follow up by ensuring that the power outlet works. You can do this by trying to connect the purifier to another outlet.

Aside from the above reasons, control systems may become unresponsive because of hardware/software malfunctioning. In this case, you will need to consult a professional.

3. Lack of proper air purification

Each air purifier is designed to serve a specific area. If you place an air purifier in a more extensive area than what it was intended to serve, you will observe that the air will not be well purified. Also, ensure that the purifier has no obstructions in front of it for maximum performance.

On the other hand, ensure the air filter is clean and routinely replaced to perform its work effectively.

4. Brookstone air purifier makes an unusual sound

As soon as you notice your filter is making an unusual sound, you need to unplug it from the socket and try to find the problem.

The most probable reason is that the filter is not well fitted or the filter cover is not fastened. Confirm if either of the aforementioned is the case and rectify it.

Alternatively, it could be that the filter did not get adequately dry after cleaning before being used. Make sure that the filter is completely dry (not damp).

Lastly, the unusual noise could result from an unusual noise coming from a foreign object caught in the filter or the rotor blades. If this is the case, carefully remove the foreign object and try rerunning the air purifier.

5. Purifier removes an unusual smell

Considering the primary function of a purifier is removing all pollutants from your indoor air, it is a big problem if the purifier starts emitting and spreading terrible smells.

This is because it means you are potentially inhaling toxic substances.

Brookstone Pure-Ion air purifier

Therefore, disconnect the air purifier from the power outlet and ensure no plastic wrapper is still on it.

From there, confirm that the filter is clean and has no build-up. If it does, replace it with a quality one from the store or wash it with clean water and let it air dry.

6. Purifier keeps over-heating

If you notice that the purifier is overheating or the top is red-orange, you must immediately plug it off.

Most Brookstone air purifiers come fitted with a thermostat that automatically switches off the device if it overheats, but older models do not have this feature.

The most probable cause of overheating is a faulty power outlet. To confirm this is true, try transferring the air purifier to a different outlet and observe whether it overheats.

Alternatively, the problem could be a result of a clogged filter. If the filter is clogged with debris, it causes air flow restriction resulting in the issue at hand.

Overheating could also be a result of a malfunctioning internal component. In this case, it is best to schedule a professional appointment as it is pretty complex to know how to pot the faulty part and how to go about replacing/repairing the said part.

Which of these troubleshooting tips fixed your Brookstone Pure-Ion air purifier? Did you try out a different method? Let us know your comments.

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